LISA is an AI shopping assistant for ecommerce stores. It combines search, product discovery and guided selling to answer shopper questions in the moment, recommend the right product with a reason, and report back on what happened after the click.

Which platforms does LISA work with?

LISA is live on Shopify and WooCommerce, and connects to Gorgias for helpdesk handover. LISA is platform agnostic, so custom builds and less common platforms can be connected and quoted up front.

How much work is it to set up?

None for your team. We install LISA and configure it around your catalogue, stock and policies. There is nothing to build and nothing to maintain.

Where do LISA's answers come from?

Every answer comes from your own live catalogue, stock levels and store policies. LISA qualifies the shopper first, then recommends two or three products with a reason for each.

What does LISA report back to the merchant?

Live traffic word for word, the questions that come up most often, demand for products you do not stock, and the revenue influenced by each conversation. Campaign Intelligence also reports where shoppers arrived from and what they did next.

Do these leggings have a pocket?

LISAYes, a side pocket that fits a phone. The high waist pair has two.

Will the dress arrive before Saturday?

LISAOrder by 4pm today and yes, next day to Ireland.

Something for dry skin that is fragrance free

LISATwo of ours are. The ceramide balm is the richer one.

I am between a 12 and a 14

LISAThis one runs small. Take the 14. Free returns either way.

Je cherche des croquettes sans céréales

LISABien sûr, voici deux options en stock.

Which foundation shade matches me?

LISAWhat do you wear now? I can match from that.

Is the black one back in stock?

LISANot yet. The navy is, and it is the same cut.

Do you sell a size 6 harness?

LISANot one we stock yet. I have logged it for the team.

Guided selling & shopper intelligence

Turn more of your traffic into sales.

LISA helps shoppers find the right products, answers the questions stopping them from buying, and shows you what your customers really want.

See LISA in action

Why LISA

Your analytics stop at the click. LISA starts there.

Without LISA

97 out of 100 leave without buying.

And your analytics can't tell you why.

bought no purchase, no reason

Industry average. Source: Dynamic Yield, based on 200m+ users across 400+ brands and 300m+ sessions.

With LISA

With LISA, you know why.

Live traffic

Which foundation shade matches me?

Product advice

I can help narrow it down. Do you know whether your undertone is warm, cool or neutral?

Will the dress arrive before Saturday?

Delivery

Yes. Order by 4pm today for next-day delivery.

Is the black one back in stock?

Not in stock

Not yet. The navy is available, and it's the same cut.

Solutions

Every sale starts with a question.

LISA helps answer it, guides the sale, then shows you what shoppers wanted - and where they came from.

More shoppers buy

LISA Assist

LISA understands what each shopper needs, asks follow-up questions when needed, then recommends the best products - and explains why they're right.

Builds buying confidence

Recommends the right products and explains why they fit, helping shoppers feel confident enough to buy.

Always knows your products

Uses your live catalogue for stock, sizing, ingredients, availability and delivery details.

Sell to more shoppers

LISA replies in the shopper's own language, helping you support customers wherever they are.

Helps reduce returns

Gives shoppers clearer product guidance before they buy, helping them choose the right product first time.

More about LISA Assist →

Will this jacket work for light rain?

LISA Yes. This one is water-resistant and lightweight, so it's a good fit for everyday use.

Perfect, I'll take it.

Bought Lightweight Rain Jacket£89

Know what they came for

LISA Insights

See what shoppers are asking, what your store is missing, and what happens next.

See every conversation

See shopper questions and LISA's answers as they happen.

Know what shoppers ask most

Spot the questions that keep coming up.

Find missed demand

See what shoppers want that you do not currently stock.

Track shopper outcomes

Product clicks, orders and what happened after the conversation.

More about LISA Insights →

LISA

LISA Insights

What your shoppers asked for, and what they bought.

30 days

486Product clicks

1,140Conversations

128Orders after chat

37Actions to take

What shoppers came for

By name63%
Advice11%
Delivery8%
Not stocked3%

Live traffic

Do you have this in a wider fit?Advice

Will this arrive before Friday?Delivery

Do you stock this in black?Not stocked

Beyond the click

Campaign Intelligence

See where shopper conversations came from, what shoppers asked, and what happened next.

Know what brought shoppers in

See the source and page behind each shopper conversation.

Understand each source

Compare what shoppers ask when they arrive from different sources.

Track what happened next

See whether shoppers bought, clicked a product, or left without viewing one.

Find the patterns

Search and filter by source, page or shopper question.

More about Campaign Intelligence →

LISA

Campaign Intelligence

What happened after the click.

7 days30 days90 days

Your ad platform counts every click. LISA sees a shopper once they ask a question, so these are the people who arrived and spoke.

Search pages, sources and questions Search

All 98 www.google.com 40 already on the site 32 direct 14 chatgpt.com 3 and 5 more

Arrivals

98 shoppers arrived and spoke to LISA.

/collections/joint-support www.google.com 2 hours ago

My lab is twelve and getting stiff. What would help?

For a dog his age and size I would start with a joint chew. These two suit a large breed senior.

Product clicked

/products/leather-ankle-boot already on the site 13 hours ago

Do you have this in a wider fit?

Not in this style, but the Chelsea boot comes in a wide fit in the same leather.

No product clicked

28-day snapshot

See LISA's impact at a glance.

What shoppers asked, what they clicked, the revenue LISA influenced, and where your store can improve.

£13,240 Revenue influenced

1,640 Conversations

836 Product clicks

38 Actions

Revenue influenced over time

£13,240 in this period

1 Aug14 Aug28 Aug

What shoppers came for

1,640conversations

Asked for a product by name63%
Asked for advice11%
Asked about delivery8%
Wanted product details3%
Asked for something not stocked3%
Everything else12%

A 28 day snapshot, with illustrative figures.

Integrations

Works with what you already run.

LISA fits around your existing store and tools - and we handle the setup for you.

Your store

ShopifyLive WooCommerceLive OpenCartSoon

Your tools

GorgiasLive Email handoverLive KlaviyoSoon HubSpotSoon

Using something else?

Don't see your platform or tools? LISA can also work with other ecommerce platforms and custom setups.

Magento BigCommerce PrestaShop Squarespace Zendesk Intercom Mailchimp Custom builds

Talk to us about your setup

Smarter working

We do the heavy lifting. You get the time back.

No product feeds to manage

LISA works from your live catalogue - nothing to export or maintain.

No flows to build

No decision trees, keyword rules or scripts to keep updating.

We handle the setup

We tune LISA to your catalogue, policies and brand tone before you go live.

Get started

Ready to turn more traffic into sales?

Your traffic is already there. Now convert it.

See LISA in action