Updated March 2026
Chatty is a popular Shopify chat platform with 50k customers. LISA is a focused AI sales agent. Both help sell products - but the pricing and value gap is massive. Here's the honest comparison.
Chatty AI has built a solid reputation on Shopify with a 5.0 rating and 50,000 customers. It's a full chat platform with AI sales, live chat, helpdesk, and omnichannel support. But the pricing tells a different story: Chatty's Basic plan gives you 50 AI conversations for $19.99/month. LISA's Hobby plan gives you 3,000 conversations for $29/month. That's 60x more conversations for just $9 more. Chatty also limits products per plan (100-20,000) while LISA has no product limits. If you need a full live chat helpdesk with agent management, Chatty has that. If you want maximum AI sales conversion per dollar, LISA wins by a wide margin.
Feature Comparison
Chatty is a full chat platform. LISA is a focused AI sales agent. Here's the breakdown.
| Feature | LISA | Chatty AI |
|---|---|---|
| Primary Purpose | AI sales agent - 100% focused on conversion | Chat platform - AI sales + live chat + helpdesk |
| Product Recommendations | AI-powered from your catalog | AI product suggestions + upsell |
| Shopify Integration | Native | Built for Shopify |
| WooCommerce Integration | Native | Shopify only |
| Product Limits | Unlimited on all plans | 100-20,000 depending on plan |
| AI Conversations Included | 125 free, up to 30,000/mo | 50 lifetime free, up to 700/mo |
| Add to Cart from Chat | Shows products, links to pages | Add to cart directly in chat |
| Live Chat / Agent System | Fully autonomous AI | 5-unlimited agents |
| Omnichannel (Messenger, Instagram) | On-site chat only | Messenger, Instagram, WhatsApp |
| Browsing History Tracking | Context-aware conversations | Browsing + purchase history |
| Overage Charges | No overage fees | $0.40 per extra conversation |
| Free Plan | 125 conversations/month - forever | 50 lifetime conversations total |
The Real Difference
The biggest gap between LISA and Chatty is pure value for money.
Chatty's $19.99 plan gives you 50 AI conversations. LISA's $29 plan gives you 3,000. Even at Chatty's top tier ($199/mo for 700 conversations), LISA's same-price plan gives you 30,000. The value gap is enormous.
Chatty limits products from 100 (free) to 20,000 (Plus) and charges $0.40 per extra conversation. LISA has no product limits on any plan and no overage charges - ever. Simple, predictable pricing.
Chatty is exclusively "Built for Shopify." LISA works on both Shopify and WooCommerce with the same features and experience. Platform flexibility built in from day one.
Pricing
Both use conversation-based pricing. The value difference is striking.
Best Fit
Different tools for different needs. Here's the honest breakdown.
Common Questions
Quick answers to the questions we hear most about LISA vs Chatty AI.
On a per-conversation basis, yes. Chatty's Basic plan gives you 50 AI conversations for $19.99/month ($0.40 each). LISA's Hobby plan gives you 3,000 for $29/month ($0.01 each). That's roughly 60x more conversations per dollar. Chatty does include live chat and helpdesk features that LISA doesn't - so you're comparing different products. But for pure AI conversation volume, the gap is significant.
Chatty charges $0.40 per extra AI conversation beyond your plan limit. Those costs can add up quickly. LISA doesn't charge overage fees - you simply upgrade to the next tier if you need more conversations.
Chatty has built a great business and their 5.0 Shopify rating is impressive. But popularity doesn't always equal best value. Many of those customers are using Chatty's live chat and helpdesk features, not just the AI. If your primary goal is AI-powered sales conversion, LISA offers dramatically more value per dollar.
Yes, Chatty can add products directly to a shopper's cart from within the chat widget. LISA currently shows products and links to product pages where shoppers can add to cart themselves. This is one genuine feature advantage Chatty has.
Yes. LISA installs in minutes as a chat widget. You can try LISA's free plan (125 conversations/month) alongside Chatty to compare performance before making any changes. LISA automatically learns your product catalog - no manual training needed.
Start with LISA's free plan - 125 conversations per month, no credit card required.
Get Started FreeFree plan available - no credit card required